About Alpha OS

Alpha OS is one of the nation’s premier outsourced call centers. Alpha OS can easily combine various customer related functions into a one-stop point of contact for customer service. Alpha OS provides business processing outsourcing solutions that enhance your operations. Efficient workforce management and the ability to scale quickly, are just some of the ways we are able to service you through our multi-channel delivery methods.

We work collaboratively to develop a long-lasting partnership and act as a seamless extension to our clients operations and brands. We will support you from onboarding straight through the entire life cycle of the partnership.

Our goal is to elevate your customer experience while reducing your costs through our creative and efficient solutions.

Business Process Outsourcing

The term Business Process Outsourcing or BPO as it is popularly known, refers to outsourcing in all fields.

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Recruitment Process Outsourcing

A form of business process outsourcing where an employer transfers all or part of its recruitment processes to an external provider.

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Knowledge process outsourcing

KPO is a continuation of Business process outsourcing, yet with rather more of business complexity.

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In-Bound

ALPHA OS is a pioneer in helping organizations do their business with ease.

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Out-Bound

An outbound call center is the exact opposite of an inbound call center.

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